FAVOURITE QUOTE(S)
“If I blow my nose, it gets written all over the world."
Audrey Hepburn
Audrey Hepburn
Sunday, March 8, 2009
Busy Busy
The weekend really flies by when you're working. One moment you're going, 'TGIF!!!!!!!!!', and the next you're getting the monday blues. I have soooo much that I must know and I haven't even touched my super thick file. WHY OH WHY must I be put in the most hectic hotline department?!!!? ):
Plus I definitely need to brush up on my chinese. It irks me like crazy when the person on the line speaks impeccable chinese while my reply consists of scattered english terms because I have no idea how to translate them.
The above 2 paragraphs in italics were typed 1 month plus ago. But I have been really busy! Work has been quite dreadful. Thank goodness I have fantastically nice colleagues who make my day at the office more enjoyable. It's true you know, that a nice caller can make you happy temporarily but all it takes is a single nasty call to ruin your otherwise cheerful day. So people, next time you dial a hotline number, please remember to be nice to the customer service operator!
Seriously, some callers are more unreasonable than my dad, and that's really saying something. They expect you to know everything under the sun, when they can't even express their questions coherently. And when you take some time to decipher what they say, they get impatient and scold you for inefficiency. I mean, helloooooooooooooo, is it my fault that I don't understand what you say because you have a speech impediment or because your accent is as thick as your head?!?!!!!!! But yes, yes it is! Simply because................
THE CUSTOMER IS ALWAYS RIGHT. PFFT.
And ugh. I have no social life. Ask me out please, somebody!!!!!!!!!!!!!!!!
A Level results yesterday. I'm thankful for everything, grateful to everyone who has supported me all this while. All I can say is that I've been extremely extremely lucky; it really has been a rocky 2 years in JC for me. The highest grade that I've ever attained is a C, and that was only on 2 separate occasions. So thank you to those who believed in me, and to those who didn't, I understand, because to be honest I've been a pretty nightmarish student.
PS: When I was throwing the rubbish into the garbage bin just now, I heard suspicious moaning noises coming from my neighbour's car. YES, MOANING. Eek! I think I need to cleanse my ears.
Plus I definitely need to brush up on my chinese. It irks me like crazy when the person on the line speaks impeccable chinese while my reply consists of scattered english terms because I have no idea how to translate them.
The above 2 paragraphs in italics were typed 1 month plus ago. But I have been really busy! Work has been quite dreadful. Thank goodness I have fantastically nice colleagues who make my day at the office more enjoyable. It's true you know, that a nice caller can make you happy temporarily but all it takes is a single nasty call to ruin your otherwise cheerful day. So people, next time you dial a hotline number, please remember to be nice to the customer service operator!
Seriously, some callers are more unreasonable than my dad, and that's really saying something. They expect you to know everything under the sun, when they can't even express their questions coherently. And when you take some time to decipher what they say, they get impatient and scold you for inefficiency. I mean, helloooooooooooooo, is it my fault that I don't understand what you say because you have a speech impediment or because your accent is as thick as your head?!?!!!!!! But yes, yes it is! Simply because................
THE CUSTOMER IS ALWAYS RIGHT. PFFT.
And ugh. I have no social life. Ask me out please, somebody!!!!!!!!!!!!!!!!
A Level results yesterday. I'm thankful for everything, grateful to everyone who has supported me all this while. All I can say is that I've been extremely extremely lucky; it really has been a rocky 2 years in JC for me. The highest grade that I've ever attained is a C, and that was only on 2 separate occasions. So thank you to those who believed in me, and to those who didn't, I understand, because to be honest I've been a pretty nightmarish student.
PS: When I was throwing the rubbish into the garbage bin just now, I heard suspicious moaning noises coming from my neighbour's car. YES, MOANING. Eek! I think I need to cleanse my ears.